Shipping policy

SHIPPING POLICY

Processing time: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Shipping times: Standard shipping within the United States typically takes 5–10 business days after processing.

Shipping costs: Shipping rates are calculated at checkout based on your order and location.

Order tracking: Once your order ships, you'll receive a confirmation email with a tracking number.

Delays: Tidy Haven Co. is not responsible for delays caused by carriers or customs. If your order hasn't arrived within the estimated timeframe, please contact us at fayth3838@gmail.com.

Lost or damaged packages: If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.